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OHQ's records are adequate proof of a charge that is payable unless they are shown to be inaccurate. Client will utilize its affordable efforts to notify OHQ of any kind of billing dispute within fourteen (14) days of invoice of an invoice, following the process described in Section 15. If Consumer disputes a billing, the invoice must proceed to be paid in a timely manner nonetheless OHQ will certainly attribute or refund Customer if it is later reasonably established by OHQ or according to the dispute resolution procedure described in Section 15 that the billing was wrong and the Consumer is qualified to a credit report or refund.
Such revisions may include, without constraint, modifications for the Registration Costs or Use Costs for OHQ Paid Providers, adjustments to the usage allowances consisted of in the Prices Plans, and discontinuation of Prices Plans. (a) Each such modification will certainly work after practical advancement created notice is supplied to Client (for instance, by being uploaded to the OHQ Internet Site), except that any type of such modification that affects a Selected Paid Service will put on Consumer starting at the start of a Paid Service Term beginning no much less than thirty (30) days from the date which OHQ gives notification of such modification to Customer in accordance with Area 16.8.
If Client does not end its use any kind of afflicted Selected Paid Solution prior to the reliable date of such modification, Client will certainly be regarded to have actually accepted such revision relative to such Selected Paid Service. (b) If a Pricing Plan chosen by Customer is discontinued, OHQ will certainly provide Client with affordable advancement notice of no much less than thirty (30) days and Consumer will certainly be provided the option of selecting a brand-new Pricing Strategy from then-current prices plans used by OHQ.
For avoidance of question, this paragraph does not apply to modifications to the Price Checklist, which are resolved in Section 7 (virtual secretary answering service).1. Consumer stands for that all details supplied by Customer and its callers to OHQ (consisting of, without limitation, all call information and info relating to Customer's Charge card) is accurate, updated and total at the time it is given to OHQ
Consumer should in any way times abide by all legislations, guidelines, standards and codes suitable in connection with its use OHQ Offerings and the Client's supply of its product and solutions to its callers. Client will not use any OHQ Offerings to take part in, or to urge or assist others to take part in, any kind of unlawful or deceitful activities.
If a new Paid Solution Term starts earlier than 3 (3) days after such email is sent out, Client will certainly sustain the applicable Registration Fee for the new Paid Solution Term (the ""). The efficient date of such termination will be either (i) the Asked For Discontinuation Day, or ought to Client not state an Asked for Termination Day, (ii) the last day of the Final Paid Service Term.
Where Consumer terminates pursuant to this Section 10.1(b): (i). The Registration Fees that have actually been pre-paid will certainly be retained and the OHQ Offerings offered to Consumer until the last day of the Last Paid Solution Term (subject to reinstatement charges under stipulation 10.3(e)) and the unused balance of the Prepaid Use Credit scores will certainly be maintained by OHQ for future usage by Customer if Client chooses to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).
(b) Complying with discontinuation of any type of OHQ Solution, OHQ will certainly not be liable at all for answering telephone calls, taking or providing messages, or doing any various other tasks about such OHQ Solution. (c) Upon termination of all OHQ Providers, OHQ might terminate Consumer's Account and Client's access to the Account.
(e) Following discontinuation of any OHQ Solutions, OHQ will have no commitment to restore or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to restore or otherwise recommence a terminated OHQ Solutions, OHQ might require that Client pay a reinstatement fee of $30 (to cover OHQ's practical prices in processing the reinstatement) Information collected by OHQ from Client and its callers might be used, disclosed and shared by OHQ according to OHQ's privacy policy as available on the OHQ Web Site ("") and as might be modified once in a while.
The Controller hereby assigns the Cpu with regard to processing tasks undertaken in the training course of the arrangement of receptionist solutions. OHQ and Consumer acknowledge and concur that the Processor undergoes the following commitments: The Cpu will adhere to the appropriate Information Defense Regulations and must: (a) just act on the created directions of the Controller and guarantee those acting under their authority do the same; (b) ensure that people processing the information undergo a responsibility of confidence; (c) use its best efforts to secure and protect all personal data from unauthorised or illegal processing, consisting of (yet not restricted to) unintentional loss, devastation or damage; (d) guarantee that all processing fulfills the needs of the GDPR and related Information Defense Legislation; (e) ensure that where a Sub-Processor is used, they: just engage a Sub-Processor with the previous authorization of the Controller; notify the Controller of any designated adjustments concerning Sub-Processors; they execute a created agreement containing the same information security obligations as laid out in these Terms; recognize that any type of failing for the Sub-processor to follow the Data Security Rule, the Processor stays completely reliant the Controller for the performance of the Sub-Processor's commitments; and help the Controller in offering subject access and enabling data topics to exercise their rights under the Information Security Regulations.
The Controller shall carry out sufficient and appropriate onboarding and due persistance look for all Cpus, with a complete assessment of the compulsory Information Security Law demands. The Controller will validate that the Processor has sufficient and recorded processes for data breaches, data retention and information transfers in position. The Controller will acquire proof from the Processor regarding the: (a) confirmation and reliability of the staff members utilized by the Cpu; (b) any certifications, accreditations and plans as described in the onboarding procedure; (c) technical and operational steps made use of in safeguarding the Personal Data; and (d) procedures in position for permitting data topics to exercise their civil liberties, including (but not restricted to), subject accessibility demands, erasure & rectification procedures and constraint of handling steps.
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